Last updated: August 6, 2025
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your personal data when you visit and make a purchase from thephysiotherapy.shop.
By using our website, you consent to the data practices described in this policy.
1. Who We Are
Our website address is: https://thephysiotherapy.shop. We are the data controller responsible for your personal information collected on this site. You can contact us with any questions about this policy at [Your Contact Email Address].
2. What Personal Data We Collect
We collect personal data to provide our services and improve your experience. The types of data we collect depend on how you interact with our website.
- E-commerce and Account Information: When you make a purchase, we collect information necessary to process your order. This includes your name, email address, billing address, and payment details. We use third-party payment processors to handle your payment information securely and do not store your full credit card details on our servers.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year. When you log in, we also set up cookies to save your login information and screen display choices.
- Embedded content from other websites: Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
- AdSense and Analytics: We use Google AdSense and Google Analytics to display ads and analyze website traffic. Google uses cookies to serve ads based on a user’s prior visits to our website or other websites. For more information on how Google uses your data and how to opt out of personalized advertising, please visit Google’s Ad Technology Providers page and the Ad Personalization settings.
3. How We Use Your Data
We use the information we collect for various purposes, including:
- To process and fulfill your orders for ebooks.
- To deliver digital products to you via email.
- To communicate with you about your order and provide customer support.
- To improve our website, products, and services.
- To protect against fraudulent transactions and unauthorized access to your account.
- To display relevant and personalized advertisements via Google AdSense.
4. Who We Share Your Data With
We share your data with trusted third parties to operate our business and provide our services. This includes:
- Payment Processors: We share necessary data with third-party payment gateways (e.g., PayPal, Stripe) to process your payments securely.
- Google: We share data with Google for advertising (AdSense) and analytics (Google Analytics).
- Spam Detection Services: Visitor comments may be checked through an automated spam detection service.
5. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically. For users who register on our website, we also store the personal information they provide in their user profile. We retain customer purchase information for as long as needed to provide customer service and for our legal and accounting obligations.
6. Your Rights Over Your Data
If you have an account on this site or have left comments, you have the right to:
- Access your personal data.
- Request an exported file of the personal data we hold about you.
- Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use SSL encryption to secure data transmission on our website.
8. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
hello@thephysiotherapy.shop